The Apartments Operators Podcast
Episode 120: The Real Math Behind Self Management

Episode 120: The Real Math Behind Self Management

May 13, 2021
  • Ferras's journey from software to real estate
  • How to modernize 3rd party property management
  • It's better to know the ugly truth rather than have your investment go down the drain.
  • There's no quick fix!
  • There's less work with retention
  • The simple math behind renewals!
  • Perks of managing your own property and managing other people's properties at the same time!
  • How premiums can help your NOI
    Pennies add up to real money!

Websites: https://www.disruptequity.com/ feras@disruptequity.com

Episode #119: Operating while being a Mom!

Episode #119: Operating while being a Mom!

April 29, 2021
  • How Kelley leverages Multi Family to be a better mom!
  • From a lone ranger to 160 million multifamily partnerships
  • Know what your competitors are charging and never be afraid to test the waters and push boundaries
  • Renovation on demand is always a good way to go for value add
    In house staff and skilled workers is the more efficient way to operate
  • Realizing how you are forced to get creative when the going gets tough and learning how to handle it
    Tenant communication is one way to get through hard times and still maintain tenants retention
  • Partnering with a local organizations is a great way to connect with your community!

 

Websites: 

  • https://reimom.com/
  • https://greaterpurposecapital.com/
  • FB: annareimom
Episode 118: Quit the job you hate through Real Estate Investing

Episode 118: Quit the job you hate through Real Estate Investing

April 22, 2021

-How to go from hating your job to building a business you're passionate about
-Think ahead and plan for your retirement
-Focus on generating income or on allocating income
-Why Jack chose 3rd party management over self-management
-Lesson learned: Always dig deeper before selecting a management company
-Recommendations are important but do your own research.
-When selecting your management team it's important to interview the front liners (maintenance, leasing agent, managers, etc)
-Make sure that the people on the ground/site are well trained
-Why increasing rent helps you get better tenants
-More amenities = Added income
-Intangible value add is as valuable as the tangible ones.
-How to help others and help your community at the same time.

 

Websites: 
https://www.landprofitgenerator.com/
https://www.jackbosch.com/

Episode 117: Why choose a 3rd party management with Brian Hamrick

Episode 117: Why choose a 3rd party management with Brian Hamrick

December 4, 2020

-The importance of finding a 3rd party management that knows how to work with the type of assets you own
-Look for a team with an on-staff maintenance crew
-Good accounting systems are vital!
-Establishing a consistent communication schedule with your team
-5 things to ask yourself to figure out if you should replace your management team
-Why retention is the most efficient way to save money and increase income
-Importance of customer service for your tenants 

 

Website: www.higinvestor.com
Podcast: Rental property owner and real estate investor

Episode #116 : The 24 yr old Rockstar with David Toupin

Episode #116 : The 24 yr old Rockstar with David Toupin

November 19, 2020

- How to get started early.
- Management is a hands-on business
- It's surprisingly easy for the operations to go south if you're not paying attention to it.
- Execution is the key.
- Learn how to manage employees based on their performance not on your emotion.
- 3rd party over self-management?
- Do your due diligence.
- It's always a good thing to ask around or get referrals when selecting a management company.
- People is everything!
- Never expect that everything will be perfect.
- Having a clean and safe property might be a small thing but it can go a long way.
- Retention is key to operations success!
- Taking pride in the ownership.
- It's never the big things when it comes to retention, it's all about the million little things.
- Having a good referral program can decrease your expenses for advertising.
- Be eager to learn.
- Importance of buying right.  

 

obsidiancapitalco.com

IG: @realestatejedi

Episode #115: Proactive Management with Mike Woodfield

Episode #115: Proactive Management with Mike Woodfield

November 12, 2020
  • Focus on asset management
  • From self-management to 3rd party - Going the other way!
  • You got to have a solid budget to start self-management
  • Finding good property management by looking at their organizational structure.
  • Look for a company that has the resources to run the business.
  • Always look for a management company that pays attention to you before starting business with them.
  • It's better to get a smaller management company that's committed to your business needs
  • Never stop paying attention to your property even after getting a management team
  • Find a property manager who's core business is concentrated in your property area
  • How to work with multiple management companies
  • Know the 4Ps - People, Product, Price, Promotion
  • Always know your market
  • How a mini model can make a big impact on your occupation rate.
  • Importance of Secret Shopping your team.
  • Why Retention should be emphasized more than leasing
  • mike@obsidiancapitalco.com
  • https://www.obsidiancapitalco.com/
Episode #114 - Operating a 3,000 units portfolio with Brian Burke

Episode #114 - Operating a 3,000 units portfolio with Brian Burke

August 21, 2020
  • The acquisition phase will take you 2-6 months but the operation part will be from 6 to 60 years! 
  • Residential and industrial will be the shining star for this pandemic.
  • You need 3rd party management for experience, contact, network and marketing.
  • An efficient Technological infrastracture can help you manage and track everything to know what's going on.
  • Constant communication is key. 
  • It's better to get somebody who has enough expereince to guide you rather than to learn things the hard way and lose money. 
  • Somebody who knows what their doing will always do better than someone who just started. 
  • www.investwithpraxis.com
  • www.praxcap.com
  • www.biggerpockets.com
  • @investorbrianburke - IG
  • @praxcap
Episode #113 - ​What to look for in a property management​ with Steve Firestone & Michelle Fischer​

Episode #113 - ​What to look for in a property management​ with Steve Firestone & Michelle Fischer​

August 13, 2020
  • Making the transition from 3rd party to self-management
  • Know what  to look for in a manager
  • Get someone who knows what they're doing, not just a warm body.
  • Don't hire based on how they talk, verify they can actually perform.
  • Find out what you are doing wrong and learn from it.
  • Always give back to your tenants
  • Be firm and approachable at the same time.
  • Company efficiency is a sure way to save.
  • Utilities ARE controllable!
  • "You are not leasing apartments, they are just boxes, you are leasing customer service"
  • How to get leads for free!
  • and much more!

https://www.crownbaygroup.com/

info@crownbaygroup.com

 

Episode #112 - How to grow & run a 500 units portfolio as a family business with Mike White

Episode #112 - How to grow & run a 500 units portfolio as a family business with Mike White

August 6, 2020
  • Organic growth from the first duplex to 500 units
  • Keeping the business within the family
  • Growth through leveraging your network
  • Managing a diverse property class without a 3rd party
  • management
  • Having a solid maintenance line up can help you save money.
  • "The common-sense approach on how to take care of a client"
  • Good, prompt, maintenance is the key to retaining your tenants
  • Take care of your tenant and you'll be set
  • Rewarding good tenants, especially the long term ones!
  • Always look forward, be positive, and go from there
  • Property management is not a building business but a people business
  • How preventative maintenance helps you save money in the long run
  • Get a mentor who is successful and seasoned to help you succeed

 

https://www.whiteprops.com/

mw@whiteprops.com

 

Episode #111 - The most effective way to win by saving with Juan Vargas

Episode #111 - The most effective way to win by saving with Juan Vargas

July 10, 2020
  • From Single Family to Multifamily business.
  • Multi Family is not a passive income business.
  • Be fully aware of your skill set.
  • Know if your property management company is also active in your other market location
  • Choose your third party management depending on their clientele
  • Look for stabilized assets.
  • Be involved with your property management
  • Basic fundamentals about customer service is always important
  • Most effective ways to save.
  • Staying on top of amenities and technology is the best way to save.
  • How to find the right mentor?
  • And many more!
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